Frequently Asked Questions

Everything you need to know about personalized bedtime stories

Getting Started

How does it work?

Create a profile for your child with their name, age, interests, and favorite things. Then just click 'Generate Story' and we'll create a personalized bedtime story featuring them as the main character. Audio narration is included automatically!

Do I need to write prompts or know anything about AI?

Nope! That's the whole point. You just set up your child's profile once, and we handle all the AI magic behind the scenes. No prompt engineering, no tweaking, no tech knowledge needed.

Can I try it before paying?

Yes! The free tier includes 3 stories with audio narration. That's enough to see if your kids love it before upgrading.

Why Not Just Use ChatGPT?

Can't I just use ChatGPT myself for free?

You absolutely could! But it's like asking 'why use Netflix when I can torrent movies?' Sure, it's technically possible, but at 8pm when you're exhausted and your kid wants a story, do you want to: • Open ChatGPT and craft a prompt • Remember all their interests, friends' names, and recent adventures • Make sure the output is age-appropriate and safe • Copy the text to a text-to-speech tool • Download the audio and play it • Do this EVERY SINGLE NIGHT Or... just press one button? We're not selling access to AI. We're selling high quality personalized story telling at your fingertips.

What makes this better than ChatGPT?

Five big things: 1. Zero cognitive load - We remember everything about your child so you don't have to think 2. Story continuity - Characters and adventures can continue across nights 3. Instant audio - Professional narration ready immediately, no extra tools 4. Kid-safe guardrails - Age-appropriate content, tested prompts, themes to avoid 5. Multi-kid management - Each child gets their own personalized experience Plus, we're constantly improving the prompts and quality based on thousands of stories.

How much time does this actually save?

Most parents spend 10-15 minutes per night either: • Finding a book both kids haven't heard 100 times • Making up a story on the spot (and forgetting details from yesterday) • Fighting with ChatGPT to get the story right With us? 30 seconds. Click, done, story's playing.

Pricing & Value

How much does it cost?

Story+ is $9/month for unlimited stories with audio for 1 child. Family is $15/month for up to 4 children. That's $0.30/night for Story+, or $0.12/kid/night for Family.

Is it really worth paying for this?

Compare it to: • One bedtime book: $10-20 (read 100 times) • Audible kids audiobook: $15-30 (they get bored after 3 listens) • Babysitter for one night: $20+/hour • Your sanity at bedtime: Priceless You get unlimited FRESH stories, personalized to YOUR child, every single night. Most parents tell us it's worth it just to avoid the bedtime battles.

Can I cancel anytime?

Yes! Cancel anytime with zero hassle. You'll keep access until the end of your billing period, then drop back to the free tier (3 stories). No questions asked, no guilt trips.

What happens if I cancel?

You keep your stories and profiles - they don't disappear. You just can't generate NEW stories until you resubscribe (or use your 3 free stories). All your saved favorites stay forever.

Personalization

How personalized are the stories really?

Every story features your child by name as the main character. We weave in their: • Age and pronouns • Interests (dinosaurs, space, princesses, etc.) • Favorite animals • Friends' names • Pet's name and type • Story tone preferences (silly, adventurous, calming, etc.) The more you tell us, the better the stories get!

Can I include real people like siblings or grandparents?

Absolutely! Add friends' and family members' names to the profile. They'll appear as supporting characters in stories. It's a huge hit with kids - 'Mom, Grandma was in my story!'

What if my child's interests change?

Just update their profile! Kids go through phases - dinosaurs this month, unicorns next month. Edit anytime and future stories will reflect the changes.

Can stories continue from previous nights?

Not automatically yet, but we're working on it! For now, each story is standalone but uses the same characters and world. Think of it like episodic TV vs. a serial.

Safety & Content

Are the stories age-appropriate?

Yes! We use age-specific prompts and guardrails: • Ages 3-5: Simple language, gentle themes, no scary elements • Ages 6-8: More adventure, problem-solving, still very safe • Ages 9-12: Complex plots, character development, mild challenges You can also specify themes to AVOID (like monsters, death, etc.)

Can inappropriate content slip through?

We've built multiple layers of protection: • Age-appropriate AI prompts • Content filtering and moderation • Banned word lists • Theme restrictions you control That said, AI isn't perfect. If you ever get a story that doesn't feel right, just delete it and generate a new one. Report any issues and we fix them immediately.

Who narrates the audio?

We use high-quality AI text-to-speech (not a robotic voice - think professional audiobook quality). It's consistent, clear, and perfect for bedtime. No human narrators means instant delivery!

Can I preview stories before my kid hears them?

Yes! Stories are saved to your dashboard. You can read the full text and listen to the audio before sharing it with your child.

Technical Questions

How long are the stories?

Most stories are 500-800 words, which is about 4-6 minutes of audio. Perfect bedtime length - long enough to be engaging, short enough to finish before they fall asleep!

Can I download the audio files?

Currently, audio plays in your browser. Download functionality is coming soon! For now, you can bookmark stories and replay them anytime.

What devices does it work on?

Any device with a web browser - iPhone, iPad, Android, laptop, desktop. No app to download (yet). Just log in and go.

Do you have an app?

Not yet! We're a web app for now. Native iOS and Android apps are on the roadmap based on user demand.

Can I use this offline?

Not currently - you need an internet connection to generate stories and play audio. Offline mode is on our wishlist!

Subscription & Billing

What's the difference between Story+ and Family plans?

Story+ ($9/month): 1 child, unlimited stories, audio narration Family ($15/month): Up to 4 children, unlimited stories, audio narration That's it! If you have 2+ kids, Family is a better deal.

Can I switch plans?

Yes! Upgrade or downgrade anytime through your billing settings. Changes take effect at the next billing cycle.

What payment methods do you accept?

We use Stripe, so any major credit or debit card. Stripe is used by millions of businesses - your payment info is secure and never touches our servers.

Do you offer refunds?

We don't offer refunds, but we do offer 3 free stories so you can try before you buy. If you have an issue, contact us - we'll work something out.

Privacy & Data

What data do you collect?

Only what's needed for the service: • Your email (for login) • Your child's first name, age, and interests (for stories) • Story history (so you can re-read favorites) We don't sell data. We don't show ads. We don't do anything creepy.

Is my child's information safe?

Yes. Your data is encrypted, stored securely, and only used to generate stories. We comply with privacy laws and take child safety seriously.

Can I delete my account and data?

Absolutely. Contact us and we'll delete everything - account, profiles, stories, all of it. No questions asked.

Common Issues

The story generation is taking a long time

Story generation usually takes 10-20 seconds. If it's taking longer than a minute, refresh the page and try again. We're working on making this faster!

The audio isn't playing

Make sure your device isn't on silent mode and volume is up. If it still doesn't work, try refreshing the page. Contact us if the problem persists.

I want to change the story tone or style

Edit your child's profile and update the 'Story Tone' setting (silly, adventurous, calming, magical, or educational). Future stories will match the new tone!

Can I edit a story after it's generated?

Not currently - but this is a feature we're considering! For now, if you don't like a story, just generate a new one.

Still Have Questions?

I have a question that's not answered here

We'd love to hear from you! Use our contact form and we usually respond within 24 hours.

Can I suggest new features?

Please do! We're actively building based on user feedback. Tell us what would make this even better for your family.

Do you have a roadmap?

Some things we're working on: • Story continuity (multi-night adventures) • Downloadable audio files • More voice options • Native mobile apps • Story sharing with family • Custom illustrations Priorities shift based on what users want most!

Ready to Try It?

Start with 3 free stories. No credit card required.